Business - Uncluttered

Street maps in China - How to make a $billion!

Who ever can put street maps into China and follow this with GPS will make millions! Last night my driver got lost and we spent 2hrs driving around trying to find my hotel in Shenzhen. We asked directions from many locals but because things pop up so fast here, the hotel was new and no one had heard of it. They didn't even know the highway it was on!

Now that's how you make billions!

Optus Customer Service?

I have a problem with my phone when I travel overseas. It doesn't accept incoming calls. Quite a problem. Especially when I am planning on meeting people at my destination.

Right now I am waiting "in queue" for an Optus person to help me out. For those of you unaware, Optus is the #2 telco in Australia. Firstly, when I call up, I have to say in a few words what I am calling for. I say to the computer; "International Calls". "I'm sorry, was that for long distance calls?" says the computer. "No. International Calls" I say. "I'm sorry, was that for long distance calls?" says the computer again. "No, International" I reply. "I'm sorry, I don't have all the information to direct you to the right person. Please be aware that because of this, I will put you through to someone who may have to transfer you again."

YAY! How's that for confidence building? "You'll be passed from person to person to really piss you off and hopefully you'll give up before actually speaking to someone!"

We spend about $5k each month with Optus. So for us, and for that kind of spend, we want action, we want service and we want someone to answer our questions right now!

If you are a telco and can guarantee me service and someone who can show some love, then please contact me on 0402 096 817.

Finally. Just finished. 15.30mins to get through to someone who had the audacity to ask how my day is going! Then 1.30mins later, problem solved. They had put an international call barring on my phone.

Might I add, they suspended all our accounts a couple of months ago because of a "technical error". We had no office phones, no fax and no mobiles for 2days. This international issue is still a continuation from that.

Please can someone help!

Election Winner #8

,You know, this election is shaping up to be quite a boring one. Election promises, big budget ads and spin doctors in this election are a big waste of time. My guess, well over $100m has been spent in this campaign already.

But to win the election, it is all about selling a message and he who sells better, wins.

The Coalition: Our team has experience

The ALP: I would make the best Prime Minister

If more people think that it is a team that runs this country, than think that it is only about one person, then the Coalition will win. They both have the same policies. They are both Me-Too which every marketing student knows is not the right strategy. However, the only strategy that matters is Team Vs One Man. It will be interesting to see if Australia thinks like Americans or if they still think like Australians.

Enjoy!